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|How do I buy/redeem a gift certificate?|
|Purchasing and using gift certificates are easy. When you purchase a gift certificate, it is emailed to the recipient immediately after check out. It is important to ensure you have the correct e-mail address entered when purchasing. Using a gift certificate is simple and is tied to your account. This is a great feature because your account will keep track of your gift certificate balance for you when you decide to apply it towards an order. It's as simple as entering the code from your e-mailed certificate.
To purchase a gift certificate for someone, or if you received one, please CLICK HERE to be directed to the gift certificates section.
|How do I find a particular stencil?|
|To find the particular stencil you're looking for, you may search through the categories on the left side of our store (or if you are on a phone or mid sized tablet, click on the white box in the upper left of your screen. You may also try typing a keyword into the SEARCH box which is located on the upper left of our store. If you have any trouble locating a product, feel free to contact us at info@TheStencilsmith.com or 614-876-4350 for assistance.|
|How do I navigate the site?|
|To navigate this website, simply click on a category you might be interested in. Categories are located on the left side of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.|
|How do I use a coupon?|
|After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.|