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Shipping / Payments / Returns

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SHIPPING PRICES

SHIPPING in the UNITED STATES

$3.99 

 (this is a flat rate, you can order as many stencils as you'd like for this price)

***If you spend a combined purchase of $35 or more, SHIPPING IS FREE !!!!

 

 

SHIPPING to CANADA

$8.99

 (this is a flat rate, you can order as many stencils as you'd like for this price)

***If you spend a combined purchase of $70 or more, SHIPPING IS FREE !!!!

 

 

ALL OTHER INTERNATIONAL SHIPPING (OUTSIDE of USA & Canada)

$12.99

 (this is a flat rate, you can order as many stencils as you'd like for this price)

***If you spend a combined purchase of $100 or more, SHIPPING IS FREE !!!!

 

TYPES OF PAYMENTS ACCEPTED

- ALL MAJOR CREDIT CARDS

- PAYPAL

- Money Orders ( USA only please)

- Personal Checks *(checks take up to 10 days to process, USA only please)

If you chose to pay with a money order/ check, please send payment to...
The Stencilsmith, LLC
PO BOX 401
Hilliard OH 43026

 



DAMAGES

Please inspect your package immediately upon receipt. If your stencil is damaged please let us know so we can send you a replacement right away. We may ask you to return the damaged stencil to us and will require you use the original packaging and box to do so.  Any problems/damages to the stencils must be reported within 30 days upon receipt of your package.


RETURNS / EXCHANGES

We do not accept returns or exchanges, as we do not carry stencils in stock. All of our stencils are cut AFTER your purchase is made, just for you. We have around 4,500 different designs (some of those having up to 12 different size choices each). Due to this, we do not and cannot carry our stencils in stock. If a problem should arise, or you have a concern with your order please contact us atinfo@TheStencilsmith.com If for some reason we choose to accept a return, we would refund minus original shipping and a 25% 'restock' fee (since we do not stock our stencils, any returns basically sit for a while (hoping for  a new home) or are given away in our 'giveaways' or eventually get tossed, as we do not and simply cannot carry stock. Thank you for your understanding.